Privacy Policy
This Privacy Policy explains how Seiom Forge Studio may collect, use, store, share, and protect personal information when you access or interact with this website. It also explains your rights in relation to personal data, including rights that may apply under UK data protection law and, where relevant, other applicable laws.
1. Introduction
Seiom Forge Studio is committed to handling personal information in a lawful, fair, and transparent manner. This Privacy Policy describes how information may be collected through this website and how that information may be used in connection with website operation, enquiry handling, promotional communications, security, analytics, legal compliance, and legitimate business purposes.
This website is operated as an independent informational, promotional, and lead generation platform. By using this website, submitting an enquiry, or otherwise interacting with the site, you acknowledge that you have read and understood this Privacy Policy.
2. Information We May Collect
Depending on how you use the website, we may collect certain categories of information, including:
- basic contact information provided voluntarily, such as your name, email address, phone number, and any details submitted through an enquiry form;
- technical information such as browser type, device type, operating system, IP address, approximate location data, and referring pages;
- website usage information, including visited pages, session activity, clicks, scroll behaviour, and navigation patterns;
- communication content if you contact us directly by email, phone, or through a website form;
- cookie and tracking-related data where cookies or similar technologies are used in accordance with your preferences and applicable law.
We aim to limit data collection to information that is relevant for operating the website, responding to enquiries, improving services, maintaining security, and supporting legitimate promotional and business activities.
3. How We Use Information
Information collected through this website may be used for the following purposes:
- to operate, maintain, and improve the website and its content;
- to respond to enquiries, requests, or communications sent to us;
- to connect users with relevant independent representatives, suppliers, or service providers where this is necessary to respond to an enquiry submitted through the website;
- to monitor website performance, technical functionality, security, and misuse prevention;
- to understand how users interact with the website and improve usability, structure, and content presentation;
- to comply with legal obligations or enforce applicable terms, notices, and policies;
- to protect against fraud, unauthorised access, abuse, or other harmful activity.
4. Legal Basis for Processing
Where applicable under the UK GDPR, the Data Protection Act 2018, and other relevant laws, we may process personal data on the basis of one or more of the following legal grounds:
- your consent, where you have provided it;
- the performance of a request or communication initiated by you, including enquiry handling;
- our legitimate interests in operating, securing, improving, and administering the website and related services;
- compliance with legal or regulatory obligations.
7. Data Retention
Personal information is retained only for as long as reasonably necessary for the purposes described in this Privacy Policy, including operational needs, enquiry handling, legal compliance, dispute resolution, record-keeping, and security monitoring.
Retention periods may vary depending on the type of information involved, the purpose for which it was collected, and applicable legal or regulatory requirements.
8. Data Security
We take reasonable technical and organisational measures intended to protect personal information against unauthorised access, misuse, disclosure, loss, alteration, or destruction.
However, no website, network, or method of electronic storage or transmission can be guaranteed to be completely secure. While we aim to safeguard information appropriately, absolute security cannot be assured.
9. Your Rights
Depending on your location and the laws that apply to you, you may have rights in relation to your personal data, including the right to:
- request access to personal information we hold about you;
- request correction of inaccurate or incomplete information;
- request deletion of personal data where legally applicable;
- object to certain types of processing or request restriction of processing;
- withdraw consent where processing is based on consent;
- request data portability where applicable under law;
- lodge a complaint with a relevant supervisory authority.
For users in the United Kingdom, this may include the right to complain to the Information Commissioner’s Office (ICO), where applicable.
10. International Data Transfers
Depending on the technical infrastructure and third-party services used to operate the website, personal information may be processed or stored in countries outside the United Kingdom or your own jurisdiction.
Where such transfers occur, reasonable steps may be taken to ensure that personal information receives an appropriate level of protection in accordance with applicable law.
11. Third-Party Links
This website may contain links to third-party websites, services, forms, tools, or resources. We are not responsible for the privacy practices, content, or policies of third-party sites, and you should review their own privacy notices before providing any personal information.
12. Updates to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in law, technology, website functionality, business practices, or service arrangements. Any updated version will be posted on this page together with a revised “Last updated” date.
13. Contact Us
If you have any questions about this Privacy Policy or about how personal information may be handled in connection with this website, you may contact:
Seiom Forge Studio
Whitby, North Yorkshire,
United Kingdom
General Enquiries:
[email protected]
Support:
[email protected]
Telephone:
+44 1947 600 214